Welcome to my formula of selling a phone
When I started selling any product or service I didn’t know the importance of selling up. (Up selling). I’ve seen many sales people doing this very well. Many times it would upset me, as I didn’t know what was the aim behind this sales person telling me to buy something I didn’t order or I didn’t plan to buy.
Me: Hello, can I have a pie of steak and kidney.
Sales person: ok. Would you like to have it with extra steak and kidney?
Me : No, that is fine.
Sales person.: Anything to drink? I have juice, cold drink and coffee. What would you like to drink your pie with?
Me: Nothing, ( saying this because I didn’t have much to pay for the extras.)
I will be mad at some point because if I have extra money I end up buying all the extras meanwhile in the house I do have cold drink, juice and coffee for that matter.
I didn’t know that they where up selling. When the time comes to deeply go into sales. I realize what they were doing.
Working in a mobile communication industry I learn that I also need to sell up to my clients to increase my sales. I came up with a formula called the:
when selling,You start by selling the a phone, then sell accessories for the phone.( Which help the phone to be protect from minor and major damages.) Then sell insurance for Major damages, loss and theft.
However Accessories and insurance can be sold visa versa. Either way it works
Accessories like screen guard or pouch protect the phone from stretches which makes your insurance claim easy go, when the phone has no scretches.